{"id":206,"date":"2021-04-01T18:25:47","date_gmt":"2021-04-01T18:25:47","guid":{"rendered":"https:\/\/ocssupport.ca\/?page_id=206"},"modified":"2023-03-01T18:06:56","modified_gmt":"2023-03-01T18:06:56","slug":"wireless-internet","status":"publish","type":"page","link":"https:\/\/ocssupport.ca\/wireless-internet\/","title":{"rendered":"Wireless Internet"},"content":{"rendered":"

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HISTORY<\/h3>\n

At Outsource Computer Services, we live where you live.\u00a0 Rural central Alberta.\u00a0 We don\u2019t have access to all these high speed offerings that our urban neighbours take for granted.\u00a0 Something like a casual browse of the internet can be frustrating.\u00a0 Internet options have been terrible with each new offering only slightly better than the previous one.\u00a0 Eventually all the providers turn their efforts to higher numbers of customers in easier to provide areas leaving you and I with steadily decreasing speeds and quality.\u00a0 With OCS, we live in the country so we have firsthand experience with the frustrations previous ISP have promised.\u00a0 Many providers claim internet speeds that are not available when you need them.\u00a0 Speeds that are great during the hours of 3:30am to 5:30am are not an ideal situation for operating a home based business, attempting to login to online classes for school, or even trying to watch the latest streaming movie.\u00a0 After years of putting up with poor internet offerings, I knew there was a better way.[\/vc_column_text][vc_column_text]<\/p>\n

HOW OCS IS BETTER<\/h3>\n

As stated, we live where you live.\u00a0 Everything is now online, or information required is online.\u00a0 Even a simple government form is done online, because it is assumed everyone has access to the same online speeds and resources enjoyed in the urban centres.\u00a0 OCS is making efforts to improve rural internet access.\u00a0 To do this, your property will need a line of sight back to OCS radio towers.\u00a0 This is a requirement, as the equipment used requires a line of sight.\u00a0 For this reason, not every customer that wants better internet will have the opportunity at this time.\u00a0 Improvements are being made every year in equipment and for that reason, equipment changes may allow access where previously not possible.\u00a0 Sometimes a simple creative solution or higher location (tower \/ structure \/ tree) on your property will allow a line of sight back to our towers.[\/vc_column_text][vc_column_text]<\/p>\n

WHERE TO START<\/h3>\n

It all starts with a simple location visit.\u00a0 What looks good on paper for potential access may in fact be obstructed by a tall tree, a neighbour\u2019s new grain silo, distance or some unforeseen obstacle.\u00a0 For that reason, OCS does not sell you an internet package without first knowing the capacity of the radio link.\u00a0 As a customer, you don\u2019t want to pay for a package that you are not physically possible to receive.\u00a0 Here at OCS we don\u2019t use the term \u2018up to\u2019<\/u> when describing our internet plans.\u00a0 <\/strong>Instead we visit the location first, we assess the options for radio installations, than we work on solutions.\u00a0 If we can successfully install a radio and provide internet that day, our task is far from complete.<\/p>\n

After install, rest of the first month free:<\/p>\n

After a successful install, we are not done yet.\u00a0 Next we show you have to switch between the OCS and your current internet provider.\u00a0 We encourage you to operate both during that initial first month after install to really compare both providers.\u00a0 In some cases, you can see a clear difference immediately.\u00a0 However, take the time during this initial install to compare the difference.\u00a0 While you are testing the OCS speeds, you can determine how much bandwidth (or speeds) you really need.\u00a0 Using this information that you figure out from your end, and our bandwidth information we can determine the proper package and price point for your internet needs.<\/p>\n

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Further to this initial period, if you are going to drop your previous ISP and make the move to OCS we recommend you use this time to change over any legacy email addresses, online billing emails, etc to a web based provider.\u00a0 Once you cancel your previous ISP, you may no longer have access to those email accounts or features.\u00a0 OCS does not offer email addresses, nor traditional land line or VoIP services nor satellite television.\u00a0 If you require a land line phone you may need to remain with your current internet provider.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1542226117320{padding-top: 0px !important;padding-bottom: 0px !important;background: #ededed url(https:\/\/ocssupport.ca\/wp-content\/uploads\/2018\/11\/PRICING.png?id=85) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_id=”pricing” el_class=”anchor”][vc_column la_animation_duration=”1″ la_animation_delay=”0″ la_animation_iteration_count=”1″ css=”.vc_custom_1542140986049{padding-top: 0px !important;padding-bottom: 0px !important;}” el_class=”mobilepadding”][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n

INTERNET PRICES<\/h3>\n

What OCS can\u2019t provide:<\/p>\n